1.What kind of main features do your products have?
Products of F&S Gift belong to office supplies.However,they are different from the traditional office supplies.All F&S Gift products have three characteristics:Decorative,Present and Practicability. 

2.Do you make other fields' products except your existed product line?
To make us more professional and concentrate our energy,we only focus our product line on Office Supplies having office gift,Office decoration feature. 

3.Can I place small orders prior to larger ones?
Machine embroidery featuring single board and few changes in stitching skills is incomparable to hand embroidery, especially in the vivid effect achieved by the latter with regard to the eyes of embroidery animals.

4.Can I use my own LOGO and own-designed color box for my orders?
Both are avaialble based on orders reaching to certain quantities.Details quantity,please contact us for confirmation first.

5.What kind of payment term do you prefer?
T/T and Western Union payment terms are better for us. 

6.How long can I get my goods after the payment done?
Usually,orders can be finished in 10-15 working days(except stocked goods).Then,if delivery by courier,it will take 3-7 days to reach your address;if delivery by sea,then,it will be 15-35 days according to your address difference.

7.What about your warranty?
Please kindly refer to "Return & Exchange" and "Shipping Policy" on our website.There is detailed description about our warranty. 

8.How can I find you if I have more questions?
There are two methods to find us.First,our email:steven@fsgiftcn.com(Option:fsgiftcn@gmail.com);Second,MSN:fsgiftcn@live.cn(Preferable);Third,telephone:+86-755-89531151.